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ABOUT PHILIPS:

Philips Company was founded in 1891, by Dutch-Jewish entrepreneur Gerard Philips and his father Frederik Philips. Frederik, a banker based in Zaltbommel, financed the purchase and setup of an empty factory building in Eindhoven, where the company started the production of carbon-filament lamps and other electro-technical products in 1892. This first factory has since been adapted and is used as a museum.  Since 1997, it has been mostly headquartered in Amsterdam, though the Benelux headquarters is still in Eindhoven. Philips was formerly one of the largest electronics companies in the world, but is currently focused on the area of health technology, having divested its other divisions.

The company was founded in 1891 by Gerard Philips and his father Frederik, with their first products being light bulbs. It currently employs around 80,000 people across 100 countries. The company gained its royal honorary title (hence the Koninklijke) in 1998 and dropped the "Electronics" in its name in 2013, due to its refocusing from consumer electronics to healthcare technology.

Philips is organized into three main divisions: Personal Health (formerly Philips Consumer Electronics and Philips Domestic Appliances and Personal Care), Connected Care, and Diagnosis & Treatment (formerly Philips Medical Systems) The lighting division was spun off as a separate company, Signify N.V.

The company started making electric shavers in 1939 under the Philishave and Norelco brands, and post-war they developed the Compact Cassette format and co-developed the Compact Disc format with Sony, as well as numerous other technologies. As of 2012, Philips was the largest manufacturer of lighting in the world as measured by applicable revenues.

PRODUCT OFFERED:

Following are the  products  offered by Philips:

• Food Preparation.
• Vacuum Cleaners.
• Air purifier.
• Air Education
• . Professional Air quality solutions.
• Philips Home Appliances
• Philips Kitchen Appliances
• Philips LED TV
• Philips Personal Care
• Philips Earphones & Headphone
• Philips Computer Audio
• Philips Earbud
• Philips Speak

HOW TO APPLY COUPON CODE ON PHILIPS BY Onlinecouponcode.in:

 Have a look at all the latest PHILIPS Discount Codes, Offers, coupon codes, and deals on Onlinecouponcode.in

• Select the PHILIPS Coupon or Deal that you want to use.
• Click on the Avail Coupon | Avail Deal Button that you like the most and want to use.
• Create an account or sign in to your PHILIPS account.
• Apply the Discount Code in the Discount code box and avail of the extra Discount.
• Add the address details and contact details and go ahead with the payment options.
• Select the payment options and Book your tickets easily.

PAYMENT OPTIONS:

• Credit card
• Debit card
• Net banking
• Visa
• Master card
• Paypal
• COD

Order Tracking status:

• Once your order has been shipped, you will receive a tracking number by e-mail from us. With this number, you can track the delivery of your order. Please note you may receive multiple tracking numbers if your order is shipped in multiple shipments. Enter Philips Order Tracking number to track and trace your Courier, Package, Parcel, and Shipping Status and Get estimated delivery date information instantly.

Cancellation, Return and Refund Policy:

Cancellation policy:

For outright cancellations: If you cancel your order before your product has shipped, we will refund the entire amount. If the cancellation is after your product has shipped, you can do one of the following:

1. If your product has shipped but has not yet been delivered, contact Customer Support and inform them of the same.
2. If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product. Please refer to the 7 calendar day replacement guarantee above.
3. The refund will take 2-7 business days to get credited to you.

RETURNS AND REPLACEMENTS:

Philips DA would like your visit to this website to be a smooth and satisfying experience. In order to achieve this, we strive to deliver your desired product in a timely manner. Returns Policy makes it possible for you to return a product if you receive a product that is damaged, defective, or significantly different from what was purchased.

Please read all sections carefully to understand the conditions and cases under which returns will be accepted.

A return request needs to be placed within 7 days of delivery of the order to your address.

We are committed to ensuring the delivery of the best quality products to you. However, in case of any issue with the product, we will ensure timely resolution within our policy framework.

We guarantee a full refund/replacement for all orders that fall under the following categories:

• Change of mind before billing – We respect your choice. We will ensure a full refund for any cancellations made prior to billing.
• Product out of stock – For products that are no longer in stock, we provide a full refund to keep your shopping experience at Philips DA hassle-free.
• Dead on Arrival (DOA) - for products that are defective and are not repairable by our authorized service representative, we will be issuing a replacement unit on receiving a DOA – not repairable certificate from our service representative
• Wrong product received – in case you have received a different product other than what you had placed an order for, we will be issuing a replacement unit

Return and Replacement Approval Process –

In case you are facing any kind of issue with your product, raise a return request and our Consumer Care Team  will contact you within 24 working hours to troubleshoot the issue

1. You can place the return request by:

• Logging the request in the My Account section of your Philips Domestic Appliances E-Store Account
• Calling the consumer care center at 1800-108-1800 (Toll-Free). Our consumer care agents are available Monday to Saturday 09:00 am to 09:00 pm and Sunday 09:00 am to 06:00 pm
• Email us at shop.support@philips.com

1. Once your request has been lodged with us, our authorized service representative will visit your home within 24-48 business hours to assess the issue. In case Following actions would be then taken accordingly –

• In case the product is repairable: The service representative will resolve the issue. In case new spare parts are required for repair, to be arranged by a service representative at no additional cost to you.
• In case the product is DOA: The service representative will confirm if the product is defective beyond repair and issue a DOA certificate. Replacement will be accepted if the service representative confirms the issue in writing on a Job Sheet. Please retain a copy of the Job Sheet as it will be needed by us to process the replacement request.

Pick up for Replacement –

Once the service representative confirms the nonrepairable issue in writing on a Job Sheet, he will carry the defective product with him and a new replacement product will be sent to your address by us within the next 10 days

  Refund –

In any of the cases where the refund needs to be issued, pls note-

• We will take 48 hours to process the refund once approved. The refund amount will be credited to your bank account generally within 3-4 working days. The said timeline is subject to differ or extension depending on the bank. ain public sector banks, it can take up to 10-15 working days
• If you have paid via Cash on Delivery (COD), a refund will be credited to the bank account provided by you at the time of initiation of returns or a coupon of equivalent value which can be used for the purchase of any other product on www.domesticappliances.philips.co.in
• If you have paid using a UPI/credit/debit card or via net banking, the refund will be credited back to the account you used to place the original order

Terms and Conditions –

• All Products should be returned unused, in their original packaging along with the original price tags, labels, packing, barcodes, user manual, warranty card, invoices, accessories, freebies, and original boxes defined as essentials. If any product is returned without the essentials, the product shall not be accepted for return.
• Kindly retain the packaging for 7-10 days of delivery as it may be needed just in case you need to return the product.
• In case of any missing accessory/components of the Products like a jar, lid, etc., we will investigate the issue with our logistics partner. If it is found missing in our investigation, then we will either ship the missing product/s to you or will reimburse you the cost of missing product/s as per the applicable market price.

CONTACT AND INFORMATION:

Kolkata  

(Registered Office and Eastern Regional Office)

Visit / Write

Philips India Limited
3rd Floor, Tower A, DLF IT Park, 08 Block AF,
Major Arterial Road, New Town (Rajarhat) Kolkata, West Bengal- 700156, India
Tel : +91 - 33 – 44024000

Email ID:shop.support@philips.com