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ABOUT LIGHTINTHEBOX:

LightInTheBox is an international online retail company that delivers products to consumers in over 200 countries and territories. It attracts the consumer by showing its lifestyle products through LightInTheBox.com, MiniInTheBox.com, and its other websites, which are available in 26 major languages as of October 2013. LightInTheBox was founded in June 2006 by Quji (Alan) Guo, Xin (Kevin) Wen, Liang Zhang, Jun Liu, and Chit Jeremy Chau. The company operated as Light In The Box Limited until March 2008, when it was restructured and incorporated as LightInTheBox Holding Co., Ltd., acting as the ultimate holding company. The founders of LightInTheBox took the opportunity to build a company that would take advantage of China's manufacturing and supply chain. On June 6, 2013, LightInTheBox opened for trading on the New York Stock Exchange (NYSE) under the ticker symbol "LITB". In the three months leading up to June 30, 2013, LightInTheBox cleared $72.2 million in net revenue with 1.2 million customers served in the second quarter of 2013As October 2013, LightInTheBox offers products in three core categories: apparel, small gadgets, and home and garden. As of March 31, 2013, LightInTheBox had more than 220,000 product listings and added an average of 14,000 products each month in the preceding three months. LightInTheBox uses global online marketing platforms such as Google and Facebook to reach consumers, accepts payments through major credit cards and electronic payment platforms such as PayPal, and delivers goods via major international couriers, including UPSDHL, and FedEx.

 PRODUCTS OFFERED:

The following Products are offered by LIGHTINTHEBOX:

  • Women's Clothing
  • Men's Clothing
  • Sports & Outdoors
  • Shoes & Bags
  • Home & Garden
  • Weddings & Events
  • Baby & Kids
  • Boys' Clothing
  • Boys' Tees & Shirts
  • Boys' Clothing Sets
  • Boys' Hoodies & Sweatshirts
  • Boys' Bottoms
  • Boys' Swimwear
  • Boys' Pajamas
  • Love Dinosaurs
  • Party Wear
  • Boys' Underwear
  • Boys' Outerwear
  • Boys' Sweaters & Cardigans
  • Baby Clothing
  • Rompers
  • Sets
  • Dresses
  • Tops
  • Bottoms
  • Girls' Clothing
  • Girls' Dresses
  • Girls' Swimwear
  • Girls' Hoodies & Sweatshirts
  • Girls' Tees & Blouses
  • Girls' Clothing Sets
  • Girls' Jackets & Coats
  • Girls' Bottoms
  • Girls' Pajamas
  • Girls' Underwear
  • Girls' Sweaters & Cardigans
  • Girls' Outerwear
  • Kids' Accessories
  • Kids' Headpieces
  • Kids' Hats & Caps
  • Kids' Socks
  • Kids' Ties & Bows
  • Bibs & Burb Cloths
  • Baby's Nursery
  • Matching Outfits
  • Dresses and Jumpsuits
  • Tops
  • Family Look Sets
  • Accessories
  • Swimsuits
  • 3D Fashion
  • Pajamas
  • Phones & Accessories
  • Beauty & Hair
  • Lights & Lighting
  • Toys & Hobbies
  • Consumer Electronics
  • Gift Shop

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  • Have a look at all the latest LIGHTINTHEBOX Discount Codes, Offers, coupon codes, and deals on Onlinecouponcodes.in
  • Select the LIGHTINTHEBOX Coupon or Deal that you want to use.
  • Click on the Avail Coupon | Avail Deal Button that you like the most and want to use.
  • Create an account or sign in to your LIGHTINTHEBOX account.
  • Apply the Discount Code in the Discount code box and avail of the extra Discount.
  • Add the address details and contact details and go ahead with the payment options.
  • Select the payment options and Book your tickets easily.

 

PAYMENT OPTIONS:

  • Credit card
  • Debit card
  • Visa
  • Master card
  • Net banking
  • Mobile payment
  • Wallet
  • PayPal

ORDER TRACKING STATUS:

 LightInTheBox makes it easy for everyone to keep track of his/her account.

  1. Sign into “My Account” and click on “My Orders” located at the top left of the initial page.
  2. In “My Orders”, you will be able to view all your orders and the current status of each ordered item.

 RETURN, CANCELLATION, AND REFUND POLICY:

RETURN POLICY:

We aim to offer services that will benefit all our customers. We hope you are happy with every purchase you make. In certain circumstances, you may want to return some items. Please read our return policy below, we will do our best to assist you.

Returnable items

Items that can be returned/refunded or exchanged within the warranty* follow the criteria as below:
1. Faulty items damaged/broken, or soiled upon arrival.
2. Items received in the incorrect size/color.

Warranty:
-1 year for Faucets and Lights & Lighting Category (excluding Light Bulbs/ LED Strip Lights/ LED String Lights/ Décor & Night Light/ Outdoor Lighting/ Indoor Lighting/ Lighting Accessories)
30 days for the rest of the items

7 Days No Reason Return
If you are not satisfied with your purchase, and the product is still in brand new condition, we can arrange a refund of the item price. You will be responsible for paying the return shipping fees. Please submit a "Return or Exchange" ticket within 7 days of the order being received.
Note: Items that can be returned/refunded within 7 days of receiving must follow the criteria below
1. Items are in the original packing with tags.
2. Items are in brand new condition: No perfume, unwashed, unworn, unused, and unaltered.
14 days for women's swimwear/ Cases & Covers

Return Conditions:

For items with no quality issue, please understand that we will not be responsible for the return shipping cost. All return requests must be authorized by our customer service team before shipping to our returned address.

Non-Returnable Items

We cannot accept returns under the following conditions:
1. Items outside the warranty time frame.
2. Washed, worn, used, tag-removed, or misused items.
REFUND POLICY:

  • The refund will be issued to your LightInTheBox Credit Account. You can either use Credits to pay for new order or withdraw it to the original account/card you paid earlier. The original shipping fee and insurance are non-refundable.
  • If you want to return the product, please confirm that you've received your package, by clicking "Order Received". Then submit a "Return or Exchange" Ticket with supportive proof(photos or videos). We do not provide Return Label service. Please contact our customer service for guidance. After you submit your ticket, our Customer Service will approve your return request according to our policy, warranty, product status, and the proof you provided.
    We are also not liable for any aftersales issues that have been mishandled without any prior approval from Lightinthebox. We also require justifications for every claim, such as photo-taking, video proof, etc.

CANCELLATION POLICY:

  • For all products excluding Made-To-Measure items, orders may be canceled for a full refund at any time until the order is shipped.
  • For Made-To-Measure products:
  • Orders canceled within 24 hours of payment confirmation are eligible for a full refund.
  • Orders canceled after production begins may be canceled, but you will be responsible for 50% of the product price.
  • Made-To-Measure products that have already been shipped can not be canceled.

CONTACT AND INFORMATION:

Address: 321 3rd Ave S #405, Seattle, WA, 98104, United States

Email ID:  dataprotectionofficer@lightinthebox.com

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