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ABOUT ONSITEGO:
Kunal Mahipal is Founder and Chief Executive Officer of Onsitego.
Onsitego is India’s leading after-sales service provider and offers Extended Warranty, Damage Protection, AMC Plans, and On-Demand Repair Services. We cover all electronic devices and home appliances. Our plans are widely available across retail stores and online marketplaces.
We provide hassle-free services for the repair and maintenance of devices and appliances, thus improving the post-purchase ownership experience. Our customer obsession allows us to have the highest Net Promoter Score (NPS) globally in after-sales services.
The entire device ownership experience of the customer is centered around the brand or the retailer. Brands make fantastic gadgets and retailers are great at selling those gadgets. However, if something goes wrong, getting help from either the brand or the retailer is hectic and troublesome. This is where Onsitego steps in to provide hassle-free and delightful customer service.
Our award-winning customer service combined with our thoughtful plans ensure the best care you invest in for your devices & appliances.
PRODUCTS OFFERED:
- Mobile Phones
- Laptops
- Tablets
- Digital Cameras
- Printers & Scanners
- Water Purifiers
- Air Conditioners
- Washing Machine
- Refrigerators
- Microwaves
- Televisions
- Fitness Tracker
- Desktop
- Smartwatch
- HomeCare
- Chimney & Hob.
HOW TO APPLY COUPON CODE ON ONSITEGO BY Onlinecouponcode.in:
- Have a look at all the latest ONSITEGO Discount Codes, Offers, coupon codes, and deals on Onlinecouponcode.in
- Select the ONSITEGO Coupon or Deal that you want to use.
- Click on the Avail Coupon | Avail Deal Button that you like the most and want to use.
- Create an account or sign in to your ONSITEGO account.
- Apply the Discount Code in the Discount code box and avail of the extra Discount.
- Add the address details and contact details and go ahead with the payment options.
- Select the payment options and Book your tickets easily.
PAYMENT OPTIONS:
- Credit card
- Debit card
- Master card
- Net banking
- Cod
- EMI
ORDER STATUS:
- You can track your return or exchange order status from --->'my orders' page ---> by clicking on 'Track' button.
CANCELLATION POLICY:
- This EWSA can be cancelled within 30 days of purchase without any reason whatsoever. Upon cancellation of the EWSA no charge will be deducted from the amount paid towards the EWSA and the entire amount shall be refunded. No cancellations can be made by the Customer after 30 days from the Date of Purchase of EWSA.
- If the Customer makes a request, knowing it to be false and/or fraudulent as regards the value or the amount of work or otherwise, this Service Agreement is deemed to be cancelled from inception without return of money paid and the customer must return all request payments received till such cancellation, including any shipping charges or other ancillary charges incurred by the Company.
EWSA: Extended Warranty Service Agreement.
WARRANTY CHECK:
- Apple Warranty Check
- Iphone Warranty Check
- Dell Warranty Check
- Sony Warranty Check
- Lenovo Warranty Check
- Samsung Warranty Check
TREMS OF SERVICE:
- Your area or society should be serviceable and in a non-containment zone to be eligible for InstaRepair Service.
- Onsitego remains committed to providing a safe and reliable service while ensuring the health and well-being of those we serve. You are expected to follow suggested guidelines to provide suitable conditions for the engineer to operate.
- If replacement of parts is needed for a repair, they will be charged separately on actuals basis. Brand provided spare parts will be charged at MRP. These charges will be communicated by the engineer at the time of the visit, following which you have the choice to go ahead with the repair.
- Onsitego InstaRepair Service comes with a 90 days warranty.
- In case a part has been replaced in your original InstaRepair Service: Within 90 days from the date of your device service, if your device fails to operate for reasons related to the said service, we will re-perform the service and repair or replace the defective part free of cost. The warranty excludes physical damage and liquid damage, or damage caused due to service provided by any party other than Onsitego.
- In case a part has been repaired in your original InstaRepair Service: Within 90 days from the date of your device service, if your device fails to operate for reasons related to the said service, we will re-perform the service and repair the defective part free of cost. However, if the part is beyond repair as per the engineer and needs to be replaced, you will be charged for the part and any associated consumables that may be required to make the device operational.
- Refund of service charges can be claimed if the engineer is unable to visit your location or if you cancel the service before the engineer reaches the requested address for providing the service.
- In case of postpaid service requests, you will need to make the payment for the service availed (applicable service charge plus spare parts charges if applicable) via an online payment link sent to you post the successful repair of your device.
- In case you decide not to go ahead with the repairs recommended by the engineer, Onsitego will charge Rs. 199 as visit charges. In case of prepaid service requests, we would refund any additional fee you may have submitted. In case of postpaid service requests, we will send you a payment link to pay Rs. 199. Post the payment of the same, your request will be closed.
- Except where explicitly mentioned in this document, Onsitego, its subsidiaries and affiliates and their officers, directors, employees, successors and (collectively Affiliates) make no warranties, representations, or guarantees in connection with the InstaRepair Service and /or the Remote Troubleshooting Service. Further, Onsitego shall not be held responsible for any defamatory, offensive or illegal actions or misconduct of the engineers. You hereby expressly release Onsitego and its Affiliates from any loss, damage, liability or other consequence arising out of provision of InstaRepair Service and /or the Remote Troubleshooting Service and specifically waive any claims or demands that you may have in this behalf under any statute, contract or otherwise.
- Please note that to the extent not inconsistent/ contrary to the aforesaid conditions, all the terms and conditions available here and the privacy policy available here shall apply.
REPLACEMENT:
- For brands that do not repair products but replace them, Onsitego will provide the Customer with the replacement provided by the brand, which may or may not be a new piece. The payment required to be made to the brand to process the replacement, will be made by Onsitego.
CONTACT AND INFORMATION:
Address: Skyline Icon, G-3A, 86/92, Andheri - Kurla Rd, Chimatpada,
Marol, Andheri East, Mumbai, Maharashtra 400059
Phone: 1800 220 506