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ABOUT LENOVO MX :

Lenovo ThinkAgile MX Appliances and Certified Nodes are designed for deploying highly available, highly scalable hyper-converged infrastructure (HCI) and software-defined storage (SDS) from Microsoft on Lenovo enterprise platforms that feature the Intel Xeon Processor Scalable Family. The ThinkAgile MX Certified Nodes deliver fully validated and integrated Lenovo hardware and firmware that is certified for Microsoft Azure Stack HCI solutions. The Lenovo ThinkAgile MX3330 and MX3331 1U Appliances & Certified Nodes are 2-socket 1U systems that are designed for deploying highly available, highly scalable hyper-converged infrastructure (HCI) and software-defined storage (SDS) from Microsoft on Lenovo enterprise platforms that feature the 3rd Gen Intel Xeon Scalable processors. The MX systems deliver fully validated and integrated Lenovo hardware and firmware that is certified for Microsoft Azure Stack HCI solutions. The 1U systems are available either as an Appliance or Certified Node. MX Appliances deliver fully validated and integrated Lenovo hardware and firmware, certified and preloaded with licensed Microsoft software. They also include ThinkAgile Advantage support with one single point of contact for support of the hardware and software. MX Certified Nodes deliver fully validated Lenovo hardware and firmware, certified and can be preloaded with Microsoft software. Certified Nodes do not include licenses to Microsoft software and enhanced software support. The Lenovo ThinkAgile MX3330 and MX3331 1U Appliances & Certified Nodes are 2-socket 1U systems that are designed for deploying highly available, highly scalable hyper-converged infrastructure (HCI) and software-defined storage (SDS) from Microsoft on Lenovo enterprise platforms that feature the 3rd Gen Intel Xeon Scalable processors. The MX systems deliver fully validated and integrated Lenovo hardware and firmware that is certified for Microsoft Azure Stack HCI solutions. This product guide provides essential pre-sales information to understand the ThinkAgile systems, their key features and specifications, components and options, and configuration guidelines. This guide is intended for technical specialists, sales specialists, sales engineers, IT architects, and other IT professionals who want to learn more about the ThinkAgile MX offerings and consider their use in IT solutions.

 PRODUCT OFFERED:

Lenovo MX offered the following product:

• Phone
• Pc & tablet
• Smart device
• Server & storage
• Rack Servers
• Tower Servers
• Edge Servers
• Blade Servers
• High-Density Servers
• Mission Critical Servers
• Options & Accessories
• AMD Servers
• Intel Servers
• Personal and business computing
• Smartphones
• Smart televisions
• Wearables
• IoT / Smart Home
• Lenovo Connect
• Laptops & Ultrabooks
• Desktop Computers
• Workstations
• Gaming & VR
• Networking
• Accessories & Software

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PAYMENT OPTIONS:

• Credit card
• Debit card
• Net banking
• Visa
• MasterCard
• Paypal
• Paytm

ORDER STATUS:

Shortly after placing your order, you will receive an order confirmation email containing a link to your Order Details page where you can view the latest status information and manage your order. Once your order ships, you will receive a shipping confirmation email with a link to track your order.

 RETURN, REFUND & CANCELLATION POLICY:

RETURN POLICY:

The customer may return an eligible product in its original package to Lenovo for a full refund, less any applicable return shipping and handling fees and any applicable restocking fees as stated below. Customers may only return the entire Product or all such products for a refund. For purchases from Lenovo.com, all requests for returns must be submitted within 30 calendar days from the date of invoice. For purchases from Lenovo Outlet, all requests for returns must be submitted within 14 calendar days from the date of invoice. For purchases from Lenovo PRO, all requests for returns must be submitted within 45 calendar days from the date of invoice. For purchases of Motorola Products, all requests for returns must be submitted within 14 calendar days from the date of invoice. Unless Lenovo ships the wrong Product(s) or makes an error in the configuration of the Product(s) ordered, returns of purchases of 1) server and storage products; 2) orders for personal computing products in quantities greater than five (5) units; and 3) Product(s) submitted outside the allotted calendar days from the date of invoice, are subject to a restocking fee of 15% of the price paid and return shipping and handling fees. Digital gaming products; partial refunds or credits for Products, including installation of software Product options; or quantities of Products that are not separately priced, are not available for return. To request a return, Customer must contact Lenovo to obtain an RMA (Return Merchandise Authorization) number. Any authorized return must include the Product and all accessories in their original packaging. It must be received at the Lenovo National Return Center within 10 calendar days of issuance of the RMA. Returns on any other basis may be refused by Lenovo. Customer assumes risk of loss and damage for Products returned without an RMA. Upon receipt of your returned Product, Lenovo will issue a credit or refund of the purchase price paid, less any applicable return shipping and handling fees and any applicable restocking fees. Software Products acquired separately from a hardware Product may not be returned unless media-based software is unopened and still in its sealed package or, if delivered electronically, software that you have not accepted the terms of the software license. Customers may return the software Product in such an event within 30 calendar days of the date of invoice and receive a refund or credit in the amount of the price paid.

 REFUND POLICY:

The refund will be credited back between 7-14 days after the processing or until your next billing cycle in case it's a credit card. You will receive an email intimation from shop Lenovo.co.in about the processing of a refund. You will need to then contact your bank or credit card issuer for refund status.

CANCELLATION POLICY:

Request a cancellation directly through your Order Details page, which can be accessed through your Account or the link in your Lenovo order confirmation email. Lenovo cannot guarantee cancellation of an order once it has been received. All cancellation requests will be reviewed to determine eligibility. Products that have already shipped or started the manufacturing process and products delivered electronically cannot be canceled.

CONTACT AND INFORMATION:

Address: 10th floor, 11th Corporate Center,11th Avenue corner Triangle Drive, Fort Bonifacio,      Taguig City.

 Phone: (632) 8 558-5700 ;

Email ID:  Escalationsd@lenovo.com