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ABOUT DHANI:

Dhani is an online marketplace where customers can get their hands on daily need products, including personal care, household products, winter care, baby and mother care, medicines, and a lot more at discounted prices. Dhani also boasts of a pharmacy that works as an extension to Dhani Doctor - a holistic healthcare platform that provides patients with 24x7 access to doctors across multiple specialties. Dhani is committed to becoming India’s preferred choice of an online store, where customers can shop across a number of product categories at big discounts.

PRODUCTS OFFERED:

The following Products are offered by Dhani:

• Health care
• Grocery
• Medicine
• Electronics
• Baby & mom care
• Beauty & personal care

Indian & Fusion Wear

• Sarees
• Dupattas
• Suits & Dress Material
• Lehengas
• Kurta & Bottom Set
• Kurtas & Kurtis
• Ethnic Sets
• Blouse
• Burqas

Western Wear

• Women's Dresses And Gowns
• Women Shirts
• Women Tops
• Women T-shirt
• Jeans
• Skirts
• Trousers
• Shorts
• Jackets & Coats
• Lingerie & Sleepwear
• Bras
• Panties
• Night Suits
• Lingerie Sets

Women Fashion Accessories

• Watches
• Sunglasses & Frames
• Handbags & Clutches
• Women Footwear
• Flat Sandals
• Heeled Sandals
• Casual Shoes
• Flip Flops & Slippers
• Sports Shoes

Jewelry

• Fashion Jewellery

HOW TO APPLY COUPON CODE ON DHANI BY Onlinecouponcodes.in:

• Have a look at all the latest DHANI Discount Codes, Offers, coupon codes, and deals on Onlinecouponcodes.in
• Select the DHANI Coupon or Deal that you want to use.
• Click on the Avail Coupon | Avail Deal Button that you like the most and want to use.
• Create an account or sign in to your DHANI account.
• Apply the Discount Code in the Discount code box and avail of the extra Discount.
• Add the address details and contact details and go ahead with the payment options.
• Select the payment options and Book your tickets easily.

PAYMENT OPTIONS:

• Credit card
• Debit card
• Visa
• Master card
• Net banking
• Mobile payment
• wallet

ORDER TRACKING STATUS:

you can also track the status of your order by visiting the My Orders section on the app or you can reach out to our customer service team at support@dhani.

 RETURN, AND REFUND POLICY:

RETURN POLICY:

• You can return the products purchased on the Platform within the specified return/exchange period provided on the product description page. To return a product, please follow the steps mentioned below:
• If a product is eligible for return, the user will be able to initiate the return request under the ‘My Orders’ section.
• Create a ‘return request’ under the ‘My Orders’ section on the Platform and follow the instructions provided on the Platform.
• After the ‘return request’ has been raised, Return ID will be generated by Dhani.
• In case you purchase multiple products in a single order, return requests for individual items can also be raised.
• Once a return request is raised, Dhani shall analyze the request and accordingly process the request internally. All return/exchange claims shall be subject to Dhani’s discretion.
• If you have scheduled a pick–up for returning the product, please keep the items ready to be picked up by the delivery partners.
• Please keep the product in the original manufacturer’s packaging, all tags should be intact and a warranty cards, if any, should also be placed with the product.
• Our delivery partner may conduct a quality check on the product at the time of pick up to ensure the product meets the criteria specified under return guidelines. If the product fails such a quality check, the product shall not be returned, and no refund shall be made against such product.
• Please note that the product will be picked up from the same address where delivery was made. In case pick up is to be made from a different address, the same should be notified to Dhani by writing to support@dhani.com. Such request may be accepted at Dhani’s sole discretion and subject to the new address being in the serviceable area.
• Further, on receipt of the returned product, the product shall undergo a quality check. If the product is returned in an acceptable condition, as determined by Dhani at its sole discretion, the refund shall be initiated, otherwise, the product will be re-shipped to you, at your cost, and no refund/exchange shall be initiated.

REFUND POLICY:

• Refund will be credited to the same source of payment from which payment was received, after deducting the cost of return (where applicable), once returned is received.
• If you have made the payment through your bank account, the refund will be credited to the same bank account from which the payment was received after deducting the cost of return (where applicable), once the return is received.
• If You have made the payment as cash on delivery, you will be asked to provide us with your bank account details and the refund amount will be credited to the bank account details provided by you. Dhani shall not be liable to you in case you don’t provide bank account details or if incorrect bank account details have been provided by you.
• In case of any discrepancies regarding receipt of the refund amount, Dhani may request for additional information such as a bank statement or any other relevant document.
• Following are the processing timelines after the product is received by us or when the seller notifies us of the receipt of the products.
• Refund Method: Credit Card, Debit Card, Net Banking, UPI Linked Bank Account, Cash on Delivery (Refund to Bank Account)
• Refund Time Frame:3-7 Business Days (For Cash on Delivery: 3-7 Business Days after updating the bank account details)
• Further, on receipt of a returned product, the product shall undergo a quality check. If the product is in an acceptable condition, as determined by Dhani at its sole discretion, the refund shall be initiated, otherwise, the product will be re-shipped to you, at your cost, and no refund shall be initiated.

CONTACT AND INFORMATION:

Address: Dhani Services Limited
Registered Office: 1/1 E, First Floor, East Patel Nagar,
New Delhi-110 008
CIN: U74899DL1994PLC062407

Phone: 0124-6555-555

Email ID:support@dhani.com