XYXX

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ABOUT XYXX:

Our journey began in 2017 as XYXX, a premium men’s underwear, and basics brand. Since our inception, we have been on a mission to change the innerwear and loungewear culture in India. We specialize in innerwear and loungewear made from naturally-sourced, eco-friendly fabrics and give them a fashionable edge with cool colors, quirky prints, and stellar designs. We rely on tried and tested tailoring techniques to craft basics while ensuring exceptional product quality and affordability. We believe men deserve basics that are beyond boring and merely functional. Basics, after all, are more than just a piece of clothing, they need to offer an all-around comfortable experience to the wearer. XYXX has every man's preferences covered - from ultra-soft briefs to breezy boxers to terrific trunks and comfy vests, luxurious t-shirts, relaxed lounge sets, and more. We aim to make men feel boss-some in their everyday essentials.XYXX is a homegrown Indian brand specializing in men's underwear and loungewear, made from eco-friendly fabrics. The brand also retails across e-commerce platforms including Amazon, Myntra, Flipkart, and Ajio. XYXX is the best underwear brand for men in India, which brings you a range of branded innerwear for men in exclusive collections.

PRODUCT OFFERED:

The following products are offered by XYXX:

INNERWEAR:

UNDERWEAR

• Briefs
• Trunks
• Long Trunks
• INNER-BOXERS
• Printed
• Checkmate

VEST

• Regular Vest
• Coloured Vest

THERMALS

• Long Johns
• Long Sleeve Vests
• Thermal Set

OUTERWEAR:

SHORTS

• Knit Shorts
• Boxer Shorts

BOTTOMS

• Lounge Pants
• Joggers
• Pajamas
• Track Pants

T-SHIRTS

• Round Neck

TANK TOPS

• Gym Vests
• Fashion Vests

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• Select the XYXX Coupon or Deal that you want to use.
• Click on the Avail Coupon | Avail Deal Button you like the most and want to use.
• Create an account or sign in to your XYXX account.
• Apply the Discount Code in the Discount code box and avail of the extra Discount.
• Add the address details and contact details and go ahead with the payment options.
• Select the payment options and Book your tickets easily.

PAYMENT OPTIONS:

• Credit card
• Debit card
• Master card
• Net banking
• Google pay
• Phone pay
• COD

Order Tracking status:

• Once your order has been dispatched, you will receive an email and SMS with the details of the tracking number and the courier company that is processing your order.
• You can track the status of your package 24 hours after your order is dispatched from our warehouse.

Return, Refund, and Exchange Policy:

• We really hope you like what you buy. But in case you’re not happy with what you’ve ordered or the size doesn’t fit quite right, we’re here to help you:
• We offer an easy exchange or return policy for all outerwear, no questions asked. You can raise an exchange or return request for any outerwear product within 30 days of its delivery.
• If you do not like how your garment fits or looks, you can request for it to be exchanged for an alternate size or color.
• Prefer a return instead? We’ll issue you a refund for the price of the product. Please note the shipping fees will not be refunded. The amount will be credited back to the original source of payment within 15 business days.
• Here’s how you go about this:
• Step 1: Contact our customer support team. Email us at support@xyxxcrew.com  or WhatsApp us at +91 6358729768 within 30 days of receiving the order.
• Step 2: Share your order details and request an exchange or return. Please share an image of the product and the invoice for our reference.
• Step 3: We will pick up the products within 7 business days. We will initiate the exchange or return process only if the products are received by us in their original packaging with their seals, labels, and barcodes intact.
• Note: If we’re unable to process an exchange due to the unavailability of the product for any reason, we’ll issue you a refund for the price of the product. Please note the shipping fees will not be refunded. The amount will be credited back to the original source of payment within 15 business days.
• We will not be able to offer a return or exchange if:
• The product is damaged due to misuse or overuse.
• The product is returned without original packaging, including price tags, labels, freebies, and other accessories, or if the original packaging is damaged.
• Defective products that are not covered under the seller/manufacturer’s warranty.
• The product is used or altered.
• If the request is initiated after 15 business days of order delivery for innerwear and 30 business days of order delivery for outwear.
• Please note: For select marketing campaigns or sale periods, special exchange/ return rules may apply. Information regarding this is mentioned on the promotion banner. For any clarification, please feel free to get in touch with our customer care team.
• Terms and conditions for returns and exchanges:
• Please do not return any product before receiving any confirmation from our team. If any product is returned without confirmation, we do not guarantee we’ll be able to process your request. Once we receive the products, our quality control team will examine them for all defects or variations, based on your claim. Upon confirmation from our quality control team that your return fulfills all the conditions mentioned above, we will initiate your exchange or return request. We will send you an email and SMS to let you know if your return has been accepted or rejected. The refund amount will be credited back to the original source of payment within 15 business days.
• Returns will be accepted only for products purchased on this website. XYXX products bought from other stores/websites cannot be returned to us.
• If we find that a customer is misusing the exchanges and refunds policy, we reserve the right to refuse the request.

CONTACT AND INFORMATION:

Address:  402-413 Sangini B Textile Hub,
Opp Mahindra Showroom,
Surat-Kadodara road,
Surat-395010

  Ph: +91 6358729768

 Working Hours:

Monday to Saturday - 10:30 am to 6:00 pm

 Email ID: support@xyxxcrew.com