Mumzworld

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ABOUT MUMZWORLD:

Mumzworld was founded in 2011 by a team of caring but busy, seasoned and experienced entrepreneurs and parents who felt something was missing from the market. We weren’t satisfied with the product range or information we found at crowded malls and scattered online stores. We envisioned giving families in the Middle East, one place to search, compare, and buy from a wide range of leading local and global brands, all from the comfort of their homes and offices. Above all, we wanted to provide parents with all the information and reviews they need to make the best decisions about gear for their newborn, educational toys for their little whizz kids, books for their preschooler or wardrobes for their pre-teen. After celebrating our 8 year anniversary last year as the leading online retailer in the Middle East, this mission still holds true.

At Mumzworld, mothers are at the heart of our brand – we are here to make each and every Mumz’ life easier. We will stop at nothing to ensure that you can shop in the fastest, most convenient, and most cost-effective manner. So when everyone’s counting on you, you can count on us. Browse through our widest catalogue of products at the most competitive prices. From regional best-sellers, global award winners, unique finds to every mother’s must-haves, from the day baby is born till 12 years of age, we’ve got it all. And while mumz know best, we’ll be happy to offer our expert advice to help you get all the right answers, price comparisons and tips. We’ll go that extra mile for your smile with our sophisticated free delivery and passionate customer service. And along the way, we’ll do our every bit to surprise you with simple reminders and memorable gifts.

We are a mumz team, here to support, empower and inspire. We have promised to be your “go-to” for all your family needs, offering convenience and variety in a quick and easy way. Our efforts and dedication mean that you can be confident that you are making the most informed decisions for your families each and every day. Decisions that mean a win. For your family. For you. For us.

PRODUCT OFFERED:

Shopping Categories

• Diapers
• Feeding
• Gear
• Toys
• Outdoor
• Bath
• Safety
• Clothes
• Nursery
• Mumz
• Books

HOW TO APPLY COUPON CODE ON MUMZWORLD BY Onlinocouponcode.in.

•  Have a look at all the latest MUMZWORLD Discount Codes, Offers, coupon codes, and deals on Onlinecouponcode.in
• Select the MUMZWORLD Coupon or Deal that you want to use.
• Click on the Avail Coupon | Avail Deal Button that you like the most and want to use.
• Create an account or sign in to your MUMZWORLD account.
• Apply the Discount Code in the Discount code box and avail of the extra Discount.
• Add the address details and contact details and go ahead with the payment options.
• Select the payment options and make payments.

PAYMENT OPTIONS:

• Credit card
• Debit card
• MasterCard
• Visa
• Paypal
• Money transfer.

ORDER STATUS

• Please enter your Order ID or Tracking ID to track your order status which is provided to registered mobile no. or email id

DELIVERY POLICY:
At Mumzworld.com we're committed to making our delivery process as quick and pleasant as possible because we know how important it is that your goods arrive on time and in perfect condition. In order to provide the utmost satisfaction, local deliveries are carried by our own fleet and Mumzworld personnel. In the region, we work with a variety of couriers (Aramex, Skynet, DHL) to provide you the quickest service and the best prices.

 RETURN & REFUND POLICY:

How to return an item(s)

We are here to offer you a smooth return process for your purchased item(s). Any order that has been shipped within UAE or KSA, falls within a returnable category and is within the 7 days limit from the date of delivery, can be processed for return. Here are very simple steps that you can follow if you want to return item(s).

• Items may be returned via our free home pick-up service.
• Through this service, a courier will collect your parcel containing the items you wish to exchange or return.
• Once your return request has been received, our team will contact you to arrange the pickup of the item(s).
• The pickup will be arranged within 3 working days for UAE. For KSA, the collection of the items(s) will take around 5 working days.
• Kindly note that the items must be unused, must not be broken or damaged and in its original package. Certain items are non-returnable, please refer to the product list in the clause below.

How does it work?

• Go to "My Account"
• Click on “Account Information”, then “My Returns” and choose “New Return / Exchange Request”
• Select the order (s) you want to return from the list. Only items that are eligible for return will be shown.
• Select the most appropriate return reason.
• Attach a photo of the product that describes your return reason appropriately.
• Add your comments if you want to let us know anything.
• Don’t forget to add your contact telephone number.

Non-returnable Products.

• Below is the list of the items that are not eligible for a return, replacement, or exchange:
• Products that are classified as hazardous materials or contain flammable liquids or gases like batteries.
• Products that fall under specific categories, which are hygiene-related like swimwear, hosiery, underwear, socks, footwear, potty training items, maternity belt, health, and personal care products, and certain baby products (e.g. teethers, diapers, baby wipes, hygiene tissues, feeding-related products).
• Personalized items that you requested to be designed especially for you.
• Products that have been fully assembled or have been requested with installation are not eligible for returns. ( Examples - ride-on toys, playpens, indoor/outdoor playsets).
• Products that have been used or damaged by you, or are not in the same condition as you received them.
• Products with tampered or missing serial numbers.
• Damaged items due to misuse or showing signs of wear and tear, even if they are still under their warranty period.
• Santa delivery orders
• Orders shipped to international destinations [Outside UAE and KSA] *unless found to be faulty. Faulty products will require verification.

Note: If the item was purchased on sale, the refund/store credit for the returned item will be initiated for the same value paid when placing the order ONLY.

• Once we receive the product, it will be inspected by our team to ensure it meets our returns policy guidelines. The refund will be processed according to our refund policy.
• For International Warranty claims, the customer will be responsible for all shipping fees - both collection and return.

REFUND POLICY:

• You will get a refund if the product(s) are returned, evaluated and found eligible for return.
• International shipped orders are not eligible for refund *unless found to be faulty. Faulty products will require verification
• For all prepaid orders, we do offer a refund on debit/credit card, Apple pay and/or PayPal. However, this is not applicable for cash on delivery orders.
• You can choose whether you want your money refunded as store credit or back to your credit/debit card.
• Note: You can choose to cancel the store credit and get a refund to your account within 30 days from the day the store credit was created, not applicable on COD orders.
• All COD orders will be refunded as Mumzworld store credit.

CONTACT & INFORMATION:

Call us - UAE

+971 4 433 9455

08:00 AM to 08:00 PM UAE time - Sunday to Saturday

WhatsApp

+971 55 126 0033

11:00 AM to 11:00 PM UAE time - Sunday to Saturday