DH Gate

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ABOUT DH GATE:

DH gate is a Chinese business-to-business (B2B) and Business-to-consumer cross-border e-commerce marketplace that facilitates the sale of manufactured products from suppliers to small and medium retailers. It is one of the largest B2B-cross-border e-commerce trade platforms in China. The company is based in Beijing and has offices worldwide, including in the US and UK. DH gate was founded by Diane Wang in Beijing in August 2004 and was officially launched in 2005. The "DH" refers to, a Chinese city in modern-day Gansu province and was formerly a strategic point on the Silk Road which linked China to the rest of the world during ancient times. The name alludes to the company's place as a modern, online version of the Silk Road linking SMEs between China and abroad. Early on, the company struggled to remain profitable, but capital investments in 2006 and 2007 helped DH Gate remain afloat. In 2008, it was listed 7th on the Deloitte Technology Fast 50 for the Asia Pacific region. By the following year, it had over 1 million registered users worldwide. In January 2013, DH gate began assisting small & medium-sized enterprises (SMEs) in Vietnam with exporting goods internationally. Prior to this, the company had primarily worked to connect Chinese SMEs with foreign buyers. DH gate also became the first Chinese cross-border e-commerce company to provide internet financial services. An April 2014 report by the International Finance Corporation advised Asia-Pacific Economic Cooperation (APEC) economies to follow the company's model. DH gate's founder and CEO, Diane Wang, had been a member of the APEC Business Advisory Council (ABAC) since 2011. In February 2015, access to DH gate was added to the Shopify platform. In November 2015, DH gate helped facilitate a bilateral e-commerce treaty between Turkey and China at a ceremony during the G20 summit in Antalya that was attended by leaders of both nations and Diane Wang. The agreement was signed as a part of the Chinese government's Belt and Road Initiative. A Sino-Turkish e-commerce platform was established by DH gate (in conjunction with Chongqing Logistics City) in April 2016. In 2017, the company began developing physical stores called Digital Trade Centers (DTCs), which were designed to allow retailers and wholesalers to inspect products prior to purchasing them. By the end of 2017, it had set up DTCs in the United States, Hungary, Australia, Spain, Russia, Turkey, the United Arab Emirates, and Peru. In 2019, DHgate began helping Japanese SMEs sell their products through the platform, and continued its strategy in Turkey to enable suppliers in the country to sell online.

PRODUCT OFFERED:

The following products are offered by DH gate:

• Apparel
• Automobiles & Motorcycles
• Baby, Kids & Maternity
• Bags, Luggage & Accessories
• Bags, Shoes & Accs
• Cameras & Photo
• Cell Phones & Accessories
• Computers & Networking
• Customized Bags
• Dhtrading
• Electronics
• Everything Else
• Fashion Accessories
• Fashion Collection
• Food & Beverage
• Games & Accessories
• Hair Products
• Health & Beauty
• Home & Garden
• Household Appliances
• Jewelry
• Lights & Lighting
• Musical Instruments
• Office & School & Business &...
• Security & Surveillance
• Shoes & Accessories
• Sports & Outdoors
• Tactical Gear
• Toys & Gifts
• Watches
• Wedding, Party & Events

HOW TO APPLY COUPON CODE ON DH GATE BY Onlinecouponcodes.in:

• Have a look at all the latest DH GATE Discount Codes, Offers, coupon codes, and deals on Onlinecouponcode.in
• Select the DH GATE Coupon or Deal that you want to use.
• Click on the Avail Coupon | Avail Deal Button that you like the most and want to use.
• Create an account or sign in to your DH GATE account.
• Apply the Discount Code in the Discount code box and avail of the extra Discount.
• Add the address details and contact details and go ahead with the payment options.
• Select the payment options and Book your tickets easily.

PAYMENT OPTIONS:

• Credit card
• Debit card
• Visa
• Master card
• Net banking
• PayPal

ORDER TRACKING STATUS:

• Head over to DHGate's website and log in to your account.
• Click on "My Orders".
• Select the order you want to track and you should see the details there.

 RETURN, REFUND, AND EXCHANGE POLICY:

RETURN POLICY:

• If you opened a dispute on DH gate, please check your seller's address in your DH gate account to return the items to him directly. Do not send the parcel directly to DH gate.
• If the seller receives the returned items but refuses to refund you, please Message DHgate(choose About dispute in DH gate).

In order to ensure the seller receives returned items and we can release the refund to you swiftly, please check the following points before shipment:

Please pack the items well to keep them in the original condition you received them
Remember to include the "Seller's ID", "Order No." and “Returned Goods" on the parcel
EMS (USPS in the USA and Parcelforce in the UK）is recommended for delivery because it is comparatively cheaper and safer than other delivery companies
Please provide a photo of the shipping details, including the shipping label and a tracking number, etc. within 7 days after the seller has provided you with a return address in your DH gate account.

REFUNDS POLICY:

Getting DHGate to refund a charge to your account is a relatively simple process. However, getting a refund from a merchant will depend on your evidence to dispute the charge. You will have to present different types of evidence for the different types of disputes. Only when the seller and DHGate agree to the evidence provided can the dispute be resolved. The manner in which you open a dispute will depend on whether you dispute the charge via PC or the mobile app.

•  To open a dispute via a computer:
• Launch your web browser
• Open the DHGate website and log in to your account
• Select "My DHGate" on the top right-hand corner of your account's homepage
• Select "My Orders" on the subsequent page
• You should see a "Search My Order" tab with empty fields below it. Enter your order number. If the order status is "Item being processed," click the "Request Refund" tab at the bottom right part of the page. If the order status is "Pending Delivery Confirmation," click the "Open a Dispute" tab. If the order status is "Buyer Accepted Goods/Payment Released," select the "Open an After-sale Dispute" tab.
• It is crucial to note that you can only open a dispute through DHGate's app if the order status is "Pending Delivery Confirmation" which is done by the following steps:
• Open the DHGate app on your mobile device
• Click "Account" on the bottom right corner of your account page
• Select "My Orders"
• If the order status is "Pending Delivery Confirmation" you should see a "Return and Refund" tab. Click it to open a dispute and get a refund for an unwarranted charge

CANCELLATION POLICY:

• Go to My Orders and select Awaiting Shipment section.
• Select the order you want to cancel.
• Select the Request Refund button.
• Select the Refund Reason and Refund Amount
• Select Submit a request to finish the process
• After submitting the request, the seller will be given 7 days to respond to the proposal, once the seller agrees with the cancellation, the system will refund automatically.

CONTACT AND INFORMATION:

Address:  2 Huayuan Rd, Haidian District, Beijing, China ;

Phone Number: +86 10 8202 8870 ;

Email id:  dhgate@khlglobal.com