Suta

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ABOUT SUTA:

Suta is the most humble product we meet and live with every day. It means thread. Su- Sujata and Ta- Taniya were elated when they discovered the magic of the syllables in their names. It feels that it’s meant to be. Silly childhood game of selling bags made out of handkerchief suddenly started looking like a signal. Su and Ta always had a special liking for the countless and varied forms of art and culture across India. Even after spending many years in the corporate world, their passion never abated. Thus in 2015, fighting many odds, Suta was born.

The brand SUTA is a fresh design house that centers on creating a range of attire with a blend of tradition and contemporaneity. Suta’s crafted inspirations pay attention to details and the designs add elegance, boldness and grace. SUTA or thread, the basis of the brand's inspiration is a reminder of the craft traditions of India. Like a pure creation that begins with a needle and thread, SUTA offers novelty each time it is experienced.

Suta is the maker of simple and humble designs using our very own and known fabrics to make our souls sing with joy. Artisans from all around the country create raw and uninhibited designs usingtheir ancestral weaving processes. Suta talks to tradition and weaves its own creation. We salute their craftsmanship and are thankful to them for keeping this art alive. Suta products are just a token of representation of the innumerous souls who have touched the fabric. We aspire to keep the undying spirit of artistry alive.

 OUR SPECIALTY:

• SAREES
• BLOUSES
• MEN'S WEAR
• WOMEN'S WEAR
• HOME & LIVING
• ACCESSORIES

HOW TO APPLY COUPON CODE ON SUTA BY Onlineocouponcodes.in.

•  Have a look at all the latest SUTA Discount Codes, Offers, coupon codes, and deals on Onlinecouponcodes.in
• Select the SUTA Coupon or Deal that you want to use.
• Click on the Avail Coupon | Avail Deal Button that you like the most and want to use.
• Create an account or sign in to your SUTA account.
• Apply the Discount Code in the Discount code box and avail of the extra Discount.
• Add the address details and contact details and go ahead with the payment options.
• Select the payment options and make payments

PAYMENT OPTIONS:

• Credit card
• Debit card
• MasterCard
• Google pay
• COD
• Patym

SHIPPING & DELIVERY POLICY

Shipping Policies:

DOMESTIC-

• Shipping within India is INR 150 irrespective of the number of items bought.
• Shipping is free on purchases above INR 2,000
• Orders are delivered within 5 to 6 working days. Unless otherwise specifically mentioned in the product details.
• Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at info@suta.in within 2 hours of placing the order.

INTERNATIONAL-

• Shipping charges for our international customers will be calculated during check out depending on the order value and dimensions of your order
• Any custom charges or VAT has to be borne by the customer (Our I/E code is 0316511935)
• Our delivery partner is DHL.
• From 1st July 2021, VAT would be applicable on all shipments delivered in EU. The duty and VAT has to be borne by the customers.
• Orders are delivered within 7-8 working days. Unless otherwise specifically mentioned in the product details.
• Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail at info@suta.in within 2 hours, of placing order.

CANCELLATION & REFUND POLICY

NOTE FOR RETURN & EXCHANGE:

• The items should be unused and unwashed for hygiene reasons.
• The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
• Customized products cannot be returned or exchanged
• Return/Exchange request that are not raised within 10 days of receiving the product would not be accepted.
• The product would be picked in 5-7 days after the return or exchange request is approved.
• Alterations would be done only once for the blouses or customized orders, if needed. If you need any further alterations, the alteration and courier charges would have to be borne by the customer.
• Products bought during sale are non-refundable
• Jewelry, Hair Accessory, Travel Accessory, Mending Kit, Gift Box, Brooches, Face Masks, Handkerchiefs, Paintings, Buntings cannot be returned or exchanged
• Suta Garage & Relove products cannot be exchanged or returned

Domestic Orders:

Cancellation Policy

• In case there is an order cancellation, please do so before it is shipped. Shipping charges are non-refundable once the order is dispatched. You can request your order cancellation through the link: https://suta.in/apps/return_prime

Return Policy

• If you have received the product in a bad condition or if the packaging is tampered with, please refuse the package.
• Shipping and COD charges are non refundable
• Raise your return request within 10 days of receiving the shipment through https://suta.in/apps/return_prime
• If you receive any defective product, do contact us immediately by mailing us at returns@suta.in with your Order ID and send us a snapshot of the defect. We will either provide you a credit note or refund the amount of the product.
• If you have to cancel an order, please do so before your order is shipped
• If you cancel your order before it has been shipped, we will refund the entire amount
• The shipping charges for sending the products back has to be borne by the customer
• Once we have received the products a quality check would be done by our team
• The amount refunded to you would be only for the products not the shipping charges
• If you do opt for a credit note, you cannot en-cash it later.
• In case we do not have pick up service available at your location, you would have to self ship the product. A maximum of 150 INR would be given to you as a credit note for reverse shipping.
• We unfortunately do not have an exchange policy for international customers.
• For COD orders, the refund link will be sent to registered email and contact number. Incase of non redemption of the link, you can contact our customer service within 3 months for a new link.
• If you first opted for an exchange and then would want to return the exchanged product for a refund ,you would have to bear the 150 Rs reverse shipping charges

Exchange Policy:

• Raise an exchange request within 10 days of receiving the product through . Once we have it with us, we will ship the replacement product to you within 5-7 working days. You can raise your exchange request through https://suta.in/apps/return_prime . You will receive an approval mail from us within 48 hours if the request is accepted
• A pick up would be arranged and a label would be sent to you via email which needs to be attached on the package for reverse pick up
• Please make sure that the original packing is intact when the product is picked up.
• No return and exchange request would be accepted if the return/exchange request is raised after 10 days of receiving the shipment. Incase of exceptional cases please write to us at returns@suta.in
• You would be notified by us , once we receive your shipment.
• In case we do not have pick up service available at your location, you would have to self ship the product. A maximum of 150 INR would be given to you as a credit note for reverse shipping.
• Exchange would not be accepted if the product was customized for you.
• If you want to exchange the product you ordered for with another product of higher amount, we would give you a coupon code for the amount of the product you returned. You can use this code while placing order and pay the balance amount on your next purchase.
• If you want to exchange your product with another product of lower amount, we would ship the product as soon as we receive it and the balance would be refunded back to you. You can also opt for credit note for the balance amount, which can be used for your next purchase.
• Once you opt for credit note , you cannot en-cash it later .
• Products bought during sale are non-refundable
• Exchange is possible only once. If you opt to exchange the product the 2nd time, you would have to bear the reverse shipping charges and forward shipping charges , which would cost you 300 INR.

International Orders:

• If unfortunately you have to cancel an order, please do so before your order is shipped.
• If you cancel your order before your product has been shipped, we will refund the entire amount
• If incase you want to return the products , the shipping , customs or any other additional charges would have to be borne by the customer. Once we have received the products a quality check would be done by our team. Please make sure that the original product tag and packing is intact when you courier it back to us
• The amount refunded to you would be only for the products. Shipping charges are non refundable
• If you receive any defective product, do contact us immediately by mailing us at returns@suta.in with your Order ID and send us a snapshot of the defect. We will either provide you a credit note or refund the amount of that defected product after investigation
• We do not have an exchange policy for international customers .

CONTACT & INFORMATION:  

Suta, Om Shivambika Co-Operative Housing Society, Kolivery Village, Vidya Nagari, Kalina, Santacruz East, Mumbai, Landmark: Opp Silver Square Building , Maharashtra - 400098

Toll Free: 080-456-81713

Email: info@suta.in